Kerala has a well-developed
telecommunications infrastructure, with the highest tele-density in the
country. All the 988 telephone exchanges in the state are digital and
are connected to the National Internet Backbone (NIB) by optical fibre
cables. Kerala’s leadership in telecom infrastructure is further
strengthened by the International Gateway facilities offered by VSNL.
Kochi, the primary International Gateway in India, handles two-thirds
of the country’s data traffic.
The state is a forerunner in several e-commerce and e-governance initiatives
of the country. The district of Malappuram has even emerged as the first
100% computer literate district in the country. NASSCOM, the apex organization
of the software industry in the country, has already rated Kochi as
the second-best destination in India for setting up IT enabled Services
(ITES) and Business Process Outsourcing (BPO) ventures.